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Browse through our extensive list of free Business, Computer, Engineering and Trade white papers, downloads and podcasts to find the titles that best match your skills; topics include management, marketing, operations, sales, and technology. Simply complete the application form and submit it. All are absolutely free to professionals who qualify.

    
 
 

Microsoft Excel 2013-- Quick Reference Guide This Microsoft Excel 2013 Quick Reference provides shortcuts, tips, and tricks for the spreadsheet software....

The Effect of Poor Customer Service and What to Do About It Although we all know that bad customer service hurts a business, this fact is made much more realistic and understandable by the monetary...

6 Best Practices for Creating a Content Marketing Strategy By leveraging these best practices, you can create an effective content marketing strategy or fine-tune the one you already have in place...

Digital Disruption: Closing the Connectivity Gap in Manufacturing with Digital Operations Consumers anoint--and abandon--providers with breathtaking speed, causing seismic shifts in the market....

Best Practices For Setting Up a Lead Nurturing Program There’s no time like the present to stop losing valuable prospects and start grooming them into qualified leads...

Social Media for Lead Generation Nine part course designed to help marketers generate leads via social media...

Five Best Practices for Achieving Social Media ROI What every Social Media marketer needs to know...

Six Essential Elements of Web Application Security An introduction to defending your business against today's most common cyber attacks....

Using an E-signature Solution to Save Time and Money Learn why your Sales, Finance and Human Resources departments should adopt an e-signature solution....

Settling the VoIP Debate: Hosted VoIP vs. VoIP PBX Thinking about installing a VoIP phone system for your business? Make sure you know all about both hosted VoIP and VoIP PBX before you make...

ERP Confidential Little-known facts you need to know....

Microsoft Word 2013-- Free Reference Card This Microsoft Word 2013 Reference provides shortcuts, tips, and tricks for the popular word processing software....

Marketing Got Complicated Challenges and Opportunities for Marketers at Mid-Sized Companies...

4 Common Customer Challenges -- and How Customer Support Communities Can Solve Them This eBook provides details on why online customer support communities are effective at solving common customer service challenges....

E-signatures and HR: How IT Can Help the Business Hire Talent Faster Learn how IT departments can lead the business toward a technology solution that makes HR processes faster and more agile....

Step by Step: Setting Up a Contact Center In-house contact centers are becoming more of a reality with the cloud. This can be a big win for all businesses who care about their...

 
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